Introduction

NVIDIA Support,Update,and Maintenance Subscription (SUMS) gives you comprehensive software patches,updates,and upgrades,plus technical support from the experts. You now have an easy,reliable way to improve productivity and reduce system downtime for your production systems.

Features

• Access to the advanced updates and upgrades
• Maintenance for NVIDIA GRID software
• Direct communication with NVIDIA technical experts
• Searchable knowledge base of specific documentation, application notes and articles
• Rapid response and timely issue resolution
• Active issue prioritization

Specifications

General
Type	Technical support
Service Included	Phone consulting
Full Contract Period	5 years
Response Time	4 hours
Service Availability	24 hours a day / 7 days a week
Software
Software Title	NVIDIA Quadro Virtual Data Center Workstation
Installation Type	Locally installed
Licence Qty	1 concurrent user
Details
Service &Support	Phone consulting - 5 years - response time:4 hours - availability:24 hours a day / Monday-Sunday E-mail consulting - 5 years - response time:4 hours - availability:24 hours a day / Monday-Sunday Web support - 5 years Web knowledge base access - 5 years New releases update - 5 years