Introduction

Lenovo Premier Support service provides a new level of support for the data center. We know the challenges you’re facing, and we will provide the expertise, the convenience and the dedication to help take the complexity out of today’s demanding data center environments. You’ll benefit from:

- Direct access to Lenovo’s most advanced technicians
- Faster problem diagnosis and resolution
- Single point of contact and end-to-end problem resolution
- Collaborative third-party software support

Let Lenovo’s comprehensive data center support make the most of your technology investment – and free you to focus on meeting service delivery goals that give your business a competitive edge.

Premier Essential
Premier Support and heightened availability for essential business operations includes the following:

- Premier Support
- 7x24x4 Hour Response
- Warranty Extension to 3-5 years
- YourDrive YourData*
*YourDrive YourData included for servers; optional for storage devices

Features

License quantity

1 license(s)

Number of years

3 year(s)

Type

On-site

Service time (hours x days)

24x7

Response time

4 h