Introduction

Overview
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.

Features
Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

Features

License quantity

1 license(s)

Number of years

3 year(s)

Packaging data

Quantity per pack

1 pc(s)

Supplier features

Support type

Active Care

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite and Predictive Support

Additional support option

Travel coverage

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S