Introduction

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.

Features

License term in years

3 year(s)

Service time (hours x days)

24x7

Response time

4 h

Repair time

6 h

Phone support

Y

Compatibility

HP StoreEver LTO-2 Ultrium 448 HP StoreEver LTO-3 Ultrium 920 HP StoreEver LTO-4 Ultrium 1760 HP StoreEver LTO-4 Ultrium 1840 HP StoreEver LTO-4 Ultrium SB1760c HP StoreEver LTO-5 Ultrium 3000 HP StoreEver LTO-5 Ultrium 3280 HP StoreEver LTO-5 Ultrium SB3000c HP StoreEver LTO-6 Ultrium 6250 HP StoreEver LTO-6 Ultrium 6650