Introduction

Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Physical assembly
From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.

Equipment positioning
APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.

Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Logistics coordination
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.

Installation verification
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.

Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Multiple levels of service
With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.

Experienced APC Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

7x24 Upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Features

Type

On-site

Service time (hours x days)

24x7

Compatibility

Symmetra PX 160kW